Downtown Cleveland Alliance Selects Block by Block

March 20, 2006

Starting on March 26 th the Central Business District of Cleveland, Ohio will begin receiving specialized services to improve cleanliness and the perception of safety. After an intensive evaluation process the Downtwon Cleveland Alliance has selected Block by Block to implement and manage the new Safety and Cleaning Ambassador Program.

A staff of approximately 60 total Ambassadors dressed in highly visible uniforms will be on the street providing a wide variety of tasks to improve the downtown environment.

Safety Ambassadors will patrol the improvement district on foot and bicycle providing hospitality to those who live, work and visit downtown. As well, the highly visible Safety Ambassadors will serve as a visible deterrent to unwanted activity and address quality of life issues, to include panhandling, loitering, and any other issues impacting the perception of safety. An off-duty Cleveland police officer will be on staff during the hours Safety Ambassadors are on the street to provide support to the staff as they deal with the wide variety of issues common to providing safety related services to a large urban area.

Members of the Clean Team will provide a wide variety of services to the downtown core. Basic day to day cleanliness issues, such as litter and graffiti, will be addressed. At the same time a wide variety of special projects will be undertaken to improve long neglected issues such as overgrown and cluttered tree grates, stained sidewalks and unsightly public fixtures and amenities such as news paper boxes, utility boxes and light poles. Cleaning Ambassadors will also be trained to deliver superior hospitality and have an understanding of the variety of safety related issues, which should be dealt with by the Safety Ambassadors or the Police.

A very exciting element of the downtown Cleveland Services Program is the focus, which will be placed on Social Service Outreach. With the implementation of the staff a trained social service outreach professional will be on staff and will be dedicated to interacting with the homeless of downtown and assisting these persons with the process of gaining assistance from a wide variety of agencies. The Social Service Outreach professional will be able to provide basic case management for the homeless and transition them from the streets of downtown Cleveland into programs where they can be provided with shelter, food, job assistance, vocational training and substance abuse rehabilitation. This approach has proven to be extremely successful in other Block by Block cities.

The working staff will be supported by a wide variety of staff positions to include dispatchers, working Team Leaders, an Operations Supervisor and an Operations Manager, who will provide oversight and direction to the program.

Each of us at Block by Block are extremely honored to be selected to provide all aspects of this exciting program. We are looking forward to the opportunity to not only provide cleaning and safety services, but making the environment of downtown Cleveland a better place to live, work, play or invest!

For more information regarding this release, please contact Block by Block toll free at 888-457-2646.

 

About the Downtown Cleveland Alliance

The Downtown Cleveland Alliance is a non-profit advocacy organization of downtown Cleveland , which was officially formed in January of 2006. This organization operates under Ohio state legislation, which allows collective groups to form Special Improvement Districts (SIDs) for the purpose of bettering their geographic business area, by providing a wide variety of services. The organization is funded by a special assessment on the value of property within the district service boundaries. Oversight of the Downtown Cleveland Alliance is provided by a 21 person executive board comprised of volunteer leaders from the downtown business community. The District parameters extend, in general, from West 10th Street to East 18th Street and from just south of the Lakefront to Carnegie Avenue .

 

 

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